Privacy policy

Last updated: October 29, 2026

POLK PUMP AND IRRIGATION, LLC, trading as solviqja, operates solviqja.shop. This Privacy Policy explains our handling of personal information when you browse, purchase, or contact us.

For processing undertaken for our own business purposes, we are the responsible business and, where applicable, the data controller.

Information we collect

Depending on your interactions with the store, we collect:

  • Contact information: name, email address, billing and shipping addresses, and telephone number when provided.
  • Purchase records: products ordered, payment status, transaction amounts, delivery details, returns, and refunds.
  • Payment-related information: information processed through checkout and transaction details supplied by payment providers.
  • Account information: profile and login details if accounts are offered and you create one.
  • Communications: questions, complaints, feedback, and attachments you submit.
  • Technical information: IP address, browser and device details, website interactions, and cookie identifiers, subject to applicable privacy choices.
  • Preferences: marketing choices, consent records, and privacy requests.

Information comes directly from you, automatically through website interactions, and from providers supporting payments, fulfillment, security, and store operations.

How information is used

We use personal information to process purchases, arrange delivery, provide order updates, respond to questions, manage returns and refunds, and provide optional account features.

We also use information for security, fraud prevention, technical troubleshooting, store improvement, lawful marketing, required recordkeeping, legal compliance, and dispute resolution.

Legal bases for UK processing

Where UK data protection law applies, we rely on:

  • Contract: processing needed to fulfill purchases and requested services.
  • Legal obligation: processing required by applicable law.
  • Legitimate interests: proportionate security, fraud prevention, customer assistance, and service improvement, balanced against your rights.
  • Consent: activities requiring consent, including certain optional tracking and marketing.

You may withdraw consent at any time without affecting earlier lawful processing.

Disclosures to others

We disclose relevant information to providers supporting our business, including Shopify, payment processors, carriers, fulfillment partners, technology providers, communication services, and professional advisers.

Where analytics or advertising tools are enabled, related disclosures are subject to applicable consent and opt-out requirements.

Information may also be disclosed to comply with lawful requests, protect legal rights, or support a business transfer, subject to applicable safeguards.

Shopify services

Shopify provides the ecommerce platform used by our store. It processes information to operate and support its services and may process certain information for its own purposes, depending on the features and settings involved.

See the Shopify Consumer Privacy Policy for details about Shopify’s processing and privacy choices.

Cookies and advertising choices

Cookies and similar technologies support shopping carts, checkout, security, and preferences.

Where optional analytics or advertising technologies are enabled, we obtain consent when legally required. You may manage relevant choices through available website privacy controls and browser settings. Blocking essential technologies may affect functionality.

Certain advertising disclosures may qualify as a “sale,” “sharing,” or targeted advertising under applicable US privacy laws. Where such activities occur and an opt-out right applies, you may exercise it through available controls or by emailing us.

We honor legally recognized opt-out preference signals, including Global Privacy Control, where required.

Retention and security

We retain personal information only as long as reasonably necessary for the purposes described here. Relevant considerations include ongoing orders and accounts, customer support, accounting obligations, fraud prevention, and legal claim periods.

We use reasonable technical and organizational safeguards. No electronic transmission or storage method guarantees complete security.

International processing

We operate from the United States. Shopify and other providers may process information in the United States and other countries.

Where UK restrictions on international transfers apply, we use an applicable lawful mechanism, such as recognized adequacy arrangements or approved contractual safeguards. Contact us for information about relevant safeguards.

Your privacy rights

Depending on applicable law, you may have rights to access, correct, delete, or obtain a portable copy of information; restrict or object to processing; withdraw consent; or opt out of qualifying sales, sharing, or targeted advertising.

An appeal right may apply to certain privacy request decisions. Authorized agents may act on your behalf where permitted.

Send requests to jfultondassiber@outlook.com. We may reasonably verify identity or authorization and respond within applicable legal deadlines. We do not unlawfully discriminate against customers for exercising privacy rights.

Marketing emails include an unsubscribe option. Necessary order and service communications may continue.

UK customers may complain to the Information Commissioner’s Office. Customers elsewhere may contact their relevant privacy authority.

Children and updates

Our store is intended for a general audience and is not directed at children. We do not knowingly collect personal information from children under 13.

We may revise this policy as practices change, update the date above, and provide additional notice where required.

Privacy contact

POLK PUMP AND IRRIGATION, LLC
734 SOUTH COMBEE ROAD, LAKELAND, FL 33801, United States
Email: jfultondassiber@outlook.com